Seller Rating:
Where do we truly begin to describe the exemplary service provided by our real estate agent, Susan Schouweiler, From the moment we met Susan she demonstrated great professionalism in the listing of our home. We decided to have her become our listing agent rather than other agents because of her demeanor and her attitude, Additionally, she supported and agreed to our terms and conditions for the sale of our property. Her attentiveness to detail as evident within the initial days of listing our property, as she consistently provided updates via texts and personal phone calls. The phone calls and texts meant a lot to us as it provided us with current information of what was happening as we progressed in the sale. She went out of her way to personally speak with my wife and I about important updates. Additionally, she made several home visits to pick up important documents in the progress of the sale. Of several minor issues that came up she immediately took action and resolved the problem. With her great assistance we were able to come to the close of escrow a lot sooner than the anticipated date. We will always recommend her to family, friends and relatives as a professional real estate agent. She made such a great impression with us that we already decided that we are going to give her the listing of our primary residence in the near future to Susan. We truly appreciated her traditional leadership style as she maintained hard copies of all important documents and was able to quickly discover and resolve financial error made by the escrow office the day before the closing that saved us a lot of money! Her proactiveness in determining that this correction needed to be made, created a smoother closing process for my wife and I. In the 40 years that I, Rick Medina have had experiences in real estate as an investor I have NEVER found an agent that works so incredibly hard and is so professional about her job! Job well done Susan! We thank you for your service. She is AMAZING! Susan is a gem in the field of real estate. She would be perfect as a trainer to coach others in real estate so that they can learn and implement best practices in public relations to put into practice!
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Rick And Lisa Medina
February 2022